In 2024, we implemented a critical risk management framework as a proactive, consistent approach to ensuring critical controls are understood, in place, and effective every time.
Conducted in the field, this framework utilises a simple action list that ensures critical controls are front-of-mind for every worker on site. However, to successfully implement the framework, it needed to be meaningful for the people using it.
To achieve this, NRW:
- Held workshops with representatives from each business to determine critical risks and controls and then used this information to create a critical risk management protocol.
- Developed in-field verification checklists within 360 (their safety management system), to enable a verification of critical controls in-field through the application on mobile devices.
- Developed a group critical risk management standard, outlining the minimum expectations for each business to effectively implement the program.
- Developed a reporting tool to analyse the data and determine trends and improvement opportunities.
NRW will continue to revise the framework with updated data, reports, and employee feedback, to ensure safer operations and activities into the future.
Brett McIntosh, Chief HSE and Sustainability Officer, says:
“Know your role, embrace your role. The elimination of fatalities and serious injuries must be the major focus of any safety program. CRM provides the framework, but to embed it in our business, we need engagement and feedback from all levels.”
